Before I moved from Greenwood, IN to Charlotte, NC in 2012 I did not know if I should rent my house out or go ahead and sell it. The market at the time was not in the best shape and if I did sell my house I was going to take a hit. After meeting with several property management companies I came across Polaris. When I contacted Dan he came to my house in Greenwood the next evening. Dan was confident we could get the house rented quickly and that I would be an “armchair landlord”. I chose Polaris after doing quite a bit of research, checking references, and having all the documents reviewed by my Attorney. I left Greenwood for Charlotte in May of 2012 without the house being rented or having any idea of how this was going to turn out. I was nervous about having to pay two mortgages if the house was not rented quickly. True to his word, Dan and his team had the house rented within two weeks. The tenant stayed for the year lease and Polaris rented the house again with only a week between tenants. The second tenant signed a year lease and when the lease expired Dan and his team had a new tenant within seven days. In 2014 I decided to put the house up for sale since the market had come around and I felt confident I would be staying in Charlotte. Dan and his team sold the house for 97% of the asking price. My experience with Dan and his team was positive. They were responsive to my needs and the needs of the tenants. I truly was an “armchair landlord”. Yes, Polaris charged me maintenance fees but they were reasonable and they kept me from having to deal with tenants and maintenance issues. Besides, I was 600 miles away from the investment property. Friends have asked me if I would have used Polaris if I was living in Indianapolis and had the rental in Greenwood. My reply to them was yes. Yes, because Dan and his team have years of property management experience and they advised me on business decisions as I would have made emotional decisions. I would recommend the Polaris team to anyone thinking of or who already has an investment property.
Mike McKnight, April 2105
It wouldn’t have been awful news to hear the tenants weren’t re-signing, but it was a thumbs up from me.
A few years ago when the housing market was bad, it was extremely uncomfortable to carry two mortgages. Plus it just felt wasteful. Using your company to rent turned lemons into lemonade, and even a decent vehicle to build equity in a house.
Thanks. Ben was initially reluctant to work with someone recommended by a friend, but I stick to my story that if you aren’t working with your friends, aren’t you working with your enemies?
Caroline Stevenson, August 2014
“The changeover with Polaris Properties has been very positive. Any issues, which are few, have been addressed immediately. I am happy to see updates within the complex, roofs, paint etc. I am proud to call Brickenwood my home and appreciate Amy Masterson for her continued assistance in any matter. Have a Great Holiday Season.”
Rachelle Rexing, December 1, 2012
“I have known Dan over the years in several capacities. Dan was one of my MBA students at Butler University. He served on my church committee for several years. And finally, Dan has been a friend and a sounding board on various business topics from real estate to personal financial investing. Dan has a rare combination of the ability to see the big picture AND understand the smallest of details. I highly recommend Dan Baldini in business and as a friend.”
Doug Moses, November 5th, 2012
“Dan is one of the most knowledgeable real estate professionals I’ve ever met. Class act.”
Matthew Griffith, November 3rd, 2012 – Griffith Law Group, LLC
“Dan and his firm have been very professional in every aspect of their business. As we live outside the U.S., his efficient and immediate communication with us is highly regarded.”
Jerry Gelsomino, November 5th, 2012
“Dan is a very bright and innovative professional. He is a man of character and high ethics, you would do well working with him.”
Jim Morgan, November 4th, 2012
“Dan’s unwavering integrity and relentless passion to be the best in his industry is profoundly transparent to anyone that meets him. Not only have I personally engaged Dan in business, but have referred others to him as well. Dan’s refreshing passion to coach his clients to success is truly unique, and I recommend him highly to anyone seeking truly exceptional real estate/property management services.”
Robert Sanders, November 6th, 2012
Kristen Cavallo, November 4th, 2012
After an extremely lengthy explanation of her terrible experience with a property management company in Arizona, Ashlie had this to say about Polaris Real Estate and Polaris Property Management, LLC:
“I’m basically comparing my experience in AZ with what was required of me as a homeowner in Indiana. I guess I expected it would be the same. [In Indiana] I had to have my house spotless and the carpets cleaned before the tenants moved in. Even though it is expected, it’s the right thing to do. If I don’t treat my place well, how can I expect the renters to do the same? I had to have three keys made for both the front door and mailbox. I didn’t just hand over my existing keys and say, “have at it…don’t lose them.” The property management team I worked with [Polaris] answered every single phone call and email without hesitation. I don’t think I even had to wait 24 hours to get a response. I get monthly statements about my renters and if either the tenants or I have an issue in Indianapolis, I can count on Polaris to take care of it quickly and professionally. I called and begged them to open up shop in Arizona so I could rent from them. This has been a huge mistake on my part, to assume that things would be the same as in Indiana. I expected the same amount of professionalism and integrity from my management in Arizona that I have in Indiana; obviously I was wrong. At this point I have no interest in renewing my lease out here in Arizona once my year is up.
Polaris…Please, please, please open up shop out here. Teach these Arizona people how to run a professional company that cares about customer service!
Ashlie Saeger, October 30th, 2012
“Dear Dan: Thank you for your hard work and that of your Team at Polaris Real Estate in leasing my property on Rose Haven Drive- your Team filled it FASTER than I have ever filled it myself. In fact, you beat the shortest time it ever sat vacant by over 20 days! That’s serious money in my pocket! Your team handled the listing and the showings making it easy for me. There simply is nobody in Indianapolis who drives more leads to view my property online and then in person with showing appointments. And finally, there is nobody who completes the transaction with the end goal in acute focus- Maximizing Revenue while Minimizing Expenses.
Thanks for valuing my time and property almost as much as I do!”
John Spafford, October 5th, 2012
“Polaris offers property management services to Individuals and Investors of single-family homes, condos, and townhomes in Carmel, Zionsville, Westfield, Indianapolis, Fishers, Avon, Brownsburg, and Plainfield, Indiana. Managing over $30 million in assets, the company is renowned for rapid and accurate communication with owners and tenants, and its reputation for excellence continues to expand amongst international Investors focused on excellent EBITDA, NOI, ROI, and ROE. Trust Polaris Property Management, LLC to look after your property”
Armored Heating and Cooling, www.armoredhvac.com, 2012
““I originally met Dan as a student in my Finance class at Butler; however, given my positive impression of him, I have extended our contact beyond the classroom. Specifically, Dan served as the broker on the purchase of a home for a family member. He was always prepared, and what is most impressive is his list of contacts and partners, all of which have been top notch. So, as opposed to many in the profession, he is well-educated and puts this to use with his hard work.”Steve Dolvin – December 4th, 2008
““Dan combines an expert depth of the real estate market with a client first approach that ensures our home search was a total success. He always made sure that my needs as the client came first. I plan on using Dan for all of my future real estate transactions.”Luke Leising – December 10th, 2008
“Thanks Dan for all your help. You really helped make the process easy to rent our property.” “Rodney & Lesley Fields
“Dan served as my real estate agent for an investment property. He provided excellent service, advice and contacts. Perfect for first-time or experienced real estate investors.” “Nichole Freije – January 2006
“I have asked for Dan’s expert advice and opinions on several occasions. I strongly value his insight and guidance and would gladly recommend his services to anyone who asks. I wish him the best with all of his future endeavors.” “Saimir Qalliu, MBA, Summit Realty Group
“Gretchen Jacobs and The Dan Baldini Team played an integral part in our home finding experience. Gretchen took on the role of an extended family member; making us feel as if we were her top priority.” “Suzanne & Paul Picerno – November 5th 2008
“Dan and his team at Polaris have proven invaluable to our real estate investment business. They are consistently on target with finding the investments we are seeking and helping to optimize our ROI. They are efficient and detail oriented and keep our vacancy very low. When it comes to money, we stick to what works. Dan and his team works!” “Christopher Prader
“Dan helped my family find/purchase our first home last year. He was very diligent and knowledgeable in securing the best deal possible for us while working with a seller’s agent that required much assistance, hand holding and patience. I appreciate his efforts in a tough, patience trying situation! I wouldn’t hesitate to recommend Dan’s services and expertise in Real Estate.” “Derek & Christy Anderson
“Dan is a well versed real estate professional with the experience and knowledge to share true insight with his clients. Beyond simply listing and selling properties, he has the vision to assist his buyers and sellers with achieving goals and building wealth. Anyone in need of a real estate agent could benefit greatly from his skill set and ability.” “Kevin Rumble – December 16th, 2008
“Alex and Vicky,
Many thanks again for all your work and assistance in selling my house in St. Charles. I greatly appreciated your thoroughness, professionalism, and knowledge of the market, and the speed with which it was all able to happen.”
Best wishes, “Walt Wiltschek
“Dan is an expert at real estate. He helped our family buy our first home and navigate the closing process. He truly has his clients interests at heart!” “Rob & Tally Hann – December 4th 2008
I would like to thank you for being so on the ball on this purchase! I have worked with many Realtors and you get the award for being the most knowledgeable. You were very proactive, and Steve Service had nothing but great things to say about you, too. I really look forward to working together in the future.” “Rusty DeWitt, Accurate Equity Consultants
“I would like to let everyone know I recently used Polaris Brokers to rent my condo and had such a fantastic experience with Dan Baldini and his associates. They were very friendly and were able to rent my condo within a few months. They are my number one choice when it comes to rentals.” “Teresa Moebius – Carmel, IN
“Love your new website! Our house is taking shape. The outside is 95% finished and they should be painting the inside soon. So things are moving along.
We are grateful to be looking forward to a fresh beginning in 2009 and won’t have been able to do it without you. God has guided us through this difficult patch, and believe he sent us in your direction. May God Blessings be abundant.” “Helen Dennisson
“Our experience in working with the Polaris team has been nothing short of perfection. From top to bottom, their team is the epitome of professionalism and sincerity. We leased our property in a timely manner with full confidence in their ability to locate a qualified and considerate tenant, who would treat our home with respect. Their team operates with the utmost integrity and manages our property as if it is their own.” “Kristen & Nick Cavallo